Troubleshooting

Sign-Up Troubleshooting
Have issues signing up? Please check our Approval FAQ first. Solutions: - I cannot verify my ads.txt Ads.txt is a necessary part of verification and...
Mon, 14 Mar, 2022 at 2:44 PM
My ads not working
If you placed verification code, ads.txt and ad tags correctly - the ads will start to display within 24 hours. If the ads do not appear make sure that you...
Thu, 20 Aug, 2020 at 1:31 PM
My revenue is lower than reported on the dashboard
The dashboard does not report the actual revenue but the projected revenue based on the ad requests. Not all ad requests turn into ad impressions for variou...
Mon, 17 Jan, 2022 at 6:36 PM
I deleted my verification script, how do I get new one?
You will need go through the registration process again to grab verification script and ads.txt
Thu, 2 Jun, 2022 at 9:09 PM
Couldn't Validate the script
In most cases Couldn't Validate the script issue is related to the cache.  If you have cache plugins make sure to purge all cache as our system may st...
Mon, 20 Jun, 2022 at 3:53 PM
How can I increase my CPM?
You can optimize and increase your CPM rates by improving your viewability rate. Viewability metric shows visibility of your ads, the higher the % the bette...
Sat, 30 Jul, 2022 at 5:27 PM
Why dashboard shows ad requests but not revenue?
Below 1000 ad requests is very little data to show any revenue. In most cases if you have just a few hundred ad requests the dashboard will not display reve...
Thu, 21 Jul, 2022 at 7:54 PM
My account was disabled due to inactivity
Inactive accounts are automatically disabled by the system. Inactivity can happen for reasons such as not logging into dashboard for a long time, removing t...
Sun, 9 Oct, 2022 at 3:46 PM
My account was closed due to invalid activity.
If you received email saying your account was closed due to invalid activity this means your account was permanently closed. This happens due to invalid act...
Tue, 27 Sep, 2022 at 8:02 PM
Why I can't appeal closed account?
Before closing an account we conduct internal investigation and closed account means the final decision has been made. Once we receive a notice about any ki...
Tue, 27 Sep, 2022 at 7:58 PM